Definition: Process description

Quality, Documentation, Measurement; Peer reviews

A document which describes:

- the name and the aim of the process
- who is the process owner and operators
- inputs (and the process they come from); outputs (and the process they go to)
- sub-processes (activities) that transform inputs into outputs
- regulatives (internal, external) that characterise the regulated environment
- resources that are used in the transformation
- how the process is managed and improved (performance and quality indicators with target values; the way of monitoring, measurement, analysis; improvements; records stating results achieved or providing evidence of activities performed).
Based on International Organization for Standardization (ISO) process definition, ISO Standard 9000/2005: "Quality management systems - Fundamentals and vocabulary", Geneva, 2005

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