Definition: Change management
Common Assessment Framework (CAF)
Change management involves both generating the needed changes in an organisation, usually preceded by modernisation and reform agendas, and mastering the dynamics of change by organising, implementing and supporting the change.
European Network of National CAF Correspondents, European CAF Resource Centre at the European Institute of Public Administration (EIPA), "The Common Assessment Framework (CAF). Improving Public Organisations through Self-Assessment. CAF2013", Maastricht, September 2012