Definition: e-Services

Common Assessment Framework (CAF)

Public services provided by utilising information and communication technology.

Source:
European Network of National CAF Correspondents, European CAF Resource Centre at the European Institute of Public Administration (EIPA), "The Common Assessment Framework (CAF). Improving Public Organisations through Self-Assessment. CAF2013", Maastricht, September 2012

Created:
2013-06-13

Updated:
2019-05-10