Definition: Key performance results

Common Assessment Framework (CAF)

The results the organisation is achieving with regard to its strategy and planning related to the needs and demands of the different stakeholders (external results); and the results of the organisation in relation to its management and improvement (internal results).
Source:
European Network of National CAF Correspondents, European CAF Resource Centre at the European Institute of Public Administration (EIPA), "The Common Assessment Framework (CAF). Improving Public Organisations through Self-Assessment. CAF2013", Maastricht, September 2012
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